.. _pocketbeagle_support_information:

Support Information
####################

All support for PocketBeagle design is through BeagleBoard.org community 
at `BeagleBoard.org forum <https://forum.beagleboard.org/tag/pocketbeagle>`_.

.. _hardware_design:

Hardware Design
****************

Design documentation can be found on the wiki.
https://git.beagleboard.org/beagleboard/pocketbeagle/ Including:

-  Schematic in PDF
   https://git.beagleboard.org/beagleboard/pocketbeagle/-/blob/master/PocketBeagle_sch.pdf
-  Schematic and layout in EAGLE
   https://git.beagleboard.org/beagleboard/pocketbeagle/-/tree/master/EAGLE
-  Schematic and layout in KiCAD
   https://git.beagleboard.org/beagleboard/pocketbeagle/-/tree/master/KiCAD
-  Bill of Materials
   https://git.beagleboard.org/beagleboard/pocketbeagle/-/blob/master/PocketBeagle_BOM.csv
-  :ref:`pocketbeagle-home` docs.

.. _software_updates:

Software Updates
******************

It is a good idea to always use the latest software. Instructions for
how to update your software to the latest version can be found at:

Download the latest software files from
`www.beagleboard.org/distros <https://www.beagleboard.org/distros>`__

.. _export_information:

Export Information
*******************

-  ECCN: EAR99
-  CCATS: G173833
-  Documentation:
   `PocketBeagle_Export_Classification.pdf <https://git.beagleboard.org/beagleboard/pocketbeagle/-/blob/master/regulatory/PocketBeagle_Export_Classification.pdf>`__

.. _rma_support:

RMA Support
*************

If you feel your board is defective or has issues and before returning
merchandise, please seek approval from the manufacturer using
`beagleboard.org/support/rma <https://www.beagleboard.org/rma>`__.
You will need the manufacturer, model, revision and serial number of the
board.

.. _getting_help:

Getting Help
***************

If you need some up to date troubleshooting techniques, the Wiki is a
great place to start
`PocketBeagle wiki <https://git.beagleboard.org/beagleboard/pocketbeagle/-/wikis/home>`__.

If you need professional support, check out
`beagleboard.org/resources <https://beagleboard.org/resources>`__.